Computrols has added another strong Distribution Partner to our network. Ranor Mechanical based in Jay, Maine is the newest valued member of the Computrols family.
Coming from a traditional plumbing and heating background, friends Raymond and Norman (Ra-Nor) decided to go into business, and in the early ’70s, Norman bought out his business partner. Inheriting the business from his father 15 years ago, Aaron St. Pierre, who had studied mechanical engineering, took over and added the mechanical arm to the business. Historically their customers have been residential based but with the mechanical side of the business coming online, they slowly expanded into more commercial buildings.
Growing steadily over the years, Ranor Mechanical now has two offices in Maine with 15 office staff, over 45 field-based personnel, and an annual revenue in excess of $15 million a year. Adding Computrols to their offering is key to reaching their goals of expanding into more commercial buildings and getting more design-build projects.
“The Lifetime Warranty was the thing that grabbed my attention“
Recently, Ranor Mechanical reached the conclusion that dealing with 3rd party systems and their inherent service and maintenance issues was holding them back. With customer service being their primary focus and referrals and recommendations being their sole avenue of growth, they wanted to offer their own line of controls. After some research Carl Piirainen, Control Manager at Ranor Mechanical discovered Computrols.
“The Lifetime Warranty was the thing that grabbed my attention” states Carl. “I was initially skeptical about what ‘lifetime’ really meant so I wanted to find out more about the fine print. I was very impressed to discover that it truly is a lifetime warranty in every sense and that it is the only one in existence in the industry.”
“The copy and paste engineers that we continually came across here in Maine have driven us to want to rep our own line of controllers and Computrols has given us that opportunity. We are excited to be able to take their product and start installing it in our customer’s buildings as soon as possible.”
“Computrols was impressively responsive when I initially reached out to them…”
Ranor Mechanical is already planning its first design-build project on a four-building apartment complex using Computrols software and controllers. Carl and his team are looking forward to being able to impress their customer with the finished install and empowering them to reap the full benefits of such a simple-to-use platform.
Piirainen also mentioned, “Computrols was impressively responsive when I initially reached out to them and they have maintained that impressive level of customer service throughout. We couldn’t be happier to be working with Computrols to help us secure our continued growth. I would just like to say how happy we are to be working with a company like Computrols. Your expertise in the controls industry is highly sought after and we feel lucky to be partnered with such a great company. We look forward to a long term relationship that will be beneficial to both companies.“
Comment from Computrols
“We’re excited to get started with our first Distribution Partner in Maine,” said Computrols Manager of Strategic Partnerships, Mike Clayton. “We are excited to partner with a company that is continuously expanding its footprint and shares the same customer-centric values as Computrols. We are looking forward to a mutually-beneficial, long-term relationship.”