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HVAC Controls Supplier Testimonial – Rob Ratliff

Rob Ratliff

Air Technical Services, Memphis, TN

Rob Ratliff

Vice President
Air Technical Services

“Plain and simple, we have never had an unsatisfied customer. They choose Computrols because of the openness of the software and how easy it is to use. They never truly believe the lifetime warranty until they get to take advantage of it. I had one customer that could not believe that after 10 years when he had a point go out on a board, that (Computrols) provided a new board without any hesitation or additional cost. His experience before Computrols was with Legacy systems. As he said, ‘I was used to guarantees, but they always had an excuse to charge me later.’
My customers love how fast you can replace a control board and the fact that they can use generic sensors and input devices with standard ranges. I like how fast my new technicians are able to learn how to program, install and troubleshoot problems. Before we started using Computrols, it would take me two to three times as long to train my guys on other systems we were installing.
Computrols has been a great fit for us and our customers!”

The Path to Becoming a Partner

Rather than charging our distribution partners an arbitrary fee to represent our brand, Computrols simply requires an initial purchase of a bundle of products and training. The hardware and software included in the bundle can be used in your own facility, implemented in your first project, or leveraged in a sales setting.

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