San Diego International Airport – Rental Car Center

The Rental Car Center at the San Diego International Airport opened in January of 2016. The 2-million-square-foot facility is located just off the Pacific Highway and houses most of the rental car companies serving the San Diego Airport. During the building’s construction, it was equipped with a new Delta Controls system but the installation was left incomplete by the initial contractor. When the facilities team would start their day, their building automation system would have over 200 alarms. With this many alarms, there was no way the in-house team could address each one. As a result, the system’s alarms became counterproductive. The staff asked for support from their installer to repair this but received minimal assistance.

As a result the system never worked properly. To complicate matters, the front end software was too convoluted for anyone on the facilities team to navigate. They received very little training from the installer, limiting them to changing setpoints to control the HVAC. This left the building’s staff with inconsistent control of the indoor environment and at times, some uncomfortable conditions for those working in and visiting the facility.