When it comes to building automation systems (BAS), Property Managers tend to lean on their facilities operations team to tell them what is going on and what needs to be done. A BAS can be daunting to understand, but at the same time, it is responsible for a large portion of tenant satisfaction and operational budget. While a property manager or administrator does not need to know the ins and outs of operating a BAS, having a basic understanding of how these systems work and what to look out for when evaluating potential service partners can make all the difference.