Need to contact a Customer Service Specialist? Please review the listings below to find the right person to help you with your specific need. For general questions or to submit a problem with the website, please contact us at customer.service@computrols.com or call 504.529.1413.


Alex Richard

Head of Customer Service and Shipping
Inside Sales/Component Procurement

Alex has been a part of the Computrols family since December 2011. As part of the in-house sales team, Alex supports our outside sales personnel as well as leading the development of third-party parts sales. Alex is also in charge of forecasting/purchasing/maintaining stock levels of all components necessary for the production of Computrols’ original products.

As the Head of the Customer Service and Shipping Department, Alex coordinates with the team regarding daily on pending orders, orders to be placed, and all the aspects of shipping such as recipient, delivery date, and work with the team as to what product(s) should be shipped out.

Please contact Alex at alex.richard@computrols.com or at 504.529.1413 ext. 225.


Keith Boudreaux

Shipping/Receiving Clerk

Keith started with the Computrols family in August 2014. He is in charge of packaging and shipping out products for both customers and technicians.

Also, Keith receives parts from local jobs and keeps track of the inventory.

Please contact Keith at keith.boudreaux@computrols.com or at 504.529.1413 ext. 240.