I'm experiencing difficulty exporting a report as a PDF. It doesn't seem to do anything. What am I missing?

If you are exporting a report to .PDF and you do not see the browse window, you need the correct driver. Click here to download the driver. The file you download is Zipped. It contains a driver file named "crxf_pdf.dll." Place this .dll file in your C:WindowsCrystal folder. You should now be able to export reports as PDFs. Should you have any questions, please contact our Technical Support Staff at 504.529.1413.

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I'm experiencing difficulty exporting a report as a PDF. It doesn't seem to do anything. What am I missing?